Medical Virtual Assistant

Pre-trained Virtual Medical Assistant

Get a clone for yourself. Our virtual medical assistants are highly trained and well experienced to manage your practice operations for better productivity.

Work With The Same Virtual Medical Assistant Daily

Medical Virtual Assistant (MVA) assigns a dedicated virtual medical assistant to your practice who would work with you on a regular basis. This way, our healthcare virtual assistant learns your workflows, preferences, and patient care routines, leading to smoother communication, fewer mistakes, and faster task completions. 

We also offer a stand-by virtual medical assistant who steps in when your primary assistant is not available.

Our VMAs Are Well Trained To Manage Your Practic

Manage Physician EMR

Our virtual medical assistants are well-versed in leading EMR/EHR platforms such as Epic, Athenahealth, eClinicalWorks, Kareo, and more. We train our VMAs to ensure they enter patient demographics, vitals, and visit summaries accurately while keeping your notes organized and accessible.

Billing Support

VMAs are Medical Virtual Assistant have extensive experience in medical billing and coding. From verifying insurance eligibility and patient coverage to preparing and sending out claims, our virtual assistants can do it all. We also follow up on denied claims and pending AR to improve your revenue collection.

Appointment Management

Get rid of no-shows and scheduling clashes with our Virtual Medical Assistant managing your calendars. We have trained assistant who can manage your calendars to schedule new consultations, follow ups, resechuled or manage cancellations, and send appointment reminders to reduce no-shows.

Patient Records Preparation

Our virtual medical assistants are trained to prepare and manage patient records using your notes or voice dictations. They can create detailed SOAP notes, patient summaries, and referral letters. Through accuracy and compliance, we save you valuable time while reducing documentation delays.

General Administration

Day-to-day administrative tasks take hours of precious time off your day. That's why we train our virtual assistants to take on essential admin responsibilities. Our virtual medical assistants manage your email inbox, organize your schedule, track expenses, handle light bookkeeping duties, and other admin tasks.

Physician Correspondence

Clear and timely communication between providers is essential for effective patient care. Our virtual assistants handle professional correspondence on your behalf, ensuring messages are written accurately and sent promptly. We give you more time to focus on crucial patient care while being aware of patient-related communications.

MVA’s Proven Results

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Healthcare Providers Served Nationwide

Over the years, Medical Virtual Assistant has got a decent ranking in the books of healthcare providers all over the US. Our numbers are enough to speak for our performance over these part years.

We Are Serving Over 50 Specialties in Healthcare

Virtual Medical Assistant is currently offering assistance to over 50 different specialty practices all over the US. Our virtual assistants are pre-trained for specialty practices to minimize the onboarding time and increase your practice’s productivity. Whether you are running a cardiology, primary care, rheumatology, dental, or any other practice, our Virtual Medical Assistants have got your back.

Why Choose Our Pre-Trained Virtual Medical Assistants?

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Consistent Support
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Consistent Support

Work with the same assistant every day. This leads to fewer errors, better communication, and a deeper understanding of your specific needs.

Medical Background
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Medical Background

We have virtual assistants with medical backgrounds who understand your terminology, procedures, and clinical context better than general VAs.

Cost-Effective
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Cost-Effective

Starting at just $9.5/hour, Virtual Medial Assistant offers top-tier support for a flat hourly price without any hidden charges or extra fee.

HIPAA Compliance
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HIPAA Compliance

The work culture at Medical Virtual Assistant centers on compliance with HIPAA and other regulatory organizations.

Continuously Monitored
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Continuously Monitored

We actively monitor all our VMAs to ensure they maintain high standards in both performance and HIPAA compliance.

Immediate Onboarding
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Immediate Onboarding

Our assistants are ready to join your team. They are already trained in EMR systems, front desk duties, and common healthcare workflows.

Two Assistants for the Price of One

Medical Virtual Assistant offers two assistants for the price of one. While you get a dedicated virtual medical assistant who works with your practice on a regular basis, we also provide you with an additional stand-by virtual assistant. Our stand-by virtual assistant steps in incase your primary VMA is not available due to some illness or any other emergency.

How It Works

Discovery Call

You schedule a discovery call with our support team through the form here. We will discuss your concerns during the call and the support you might need.

VMA Screening

Our VMA manager does the screening for you. We choose the best VMA based on your requirements. You also get a chance to interview them before onboarding.

Onboarding

Onboarding is the final step where our operations manager trains the VMA on your EMR and other practice operations. It usually doesn’t take more than 24 hours.

We Are Making Healthcare Simpler

Ready to take your practice to the next level? Medical Virtual Assistant offers pre-trained assistants

Frequently Asked Questions

What training do your virtual medical assistants receive?

Our virtual medical assistants undergo comprehensive training in medical terminology, EHR systems, HIPAA regulations, and administrative procedures. We make sure our VMAs are trained enough to improve your practice’s efficiency.

How do you ensure patient data security?

We strictly adhere to HIPAA guidelines, implementing secure communication channels and data handling protocols to protect patient information. Medical Virtual Assistant also appoints a HIPAA compliance officer who monitors the whole team to ensure compliance.

Can I customize the tasks assigned to my virtual assistant?

Absolutely. We tailor our services to meet the specific needs of your practice, ensuring optimal support. Whether you need a single task managed or your whole practice, our virtual medical assistance team has got you covered.

What if my primary virtual assistant is unavailable?

We provide a standby assistant at no extra cost to ensure continuous support for your practice. Whenever your primary assistant is unavailable, the secondary assistant would step in to fill the gap.

How quickly can services be initiated?

Our onboarding process is streamlined, with most practices starting within 24 hours of sign-up.