Bilingual Virtual Assistant for Healthcare Providers
Expand your patient base with a bilingual virtual assistant who is not only fluent in both English and Spanish but is trained in the workflows of the US healthcare industry.
Patient & Communication, Both Are Crucial
Language barriers are one of the biggest challenges for healthcare providers across the US. In states like New Mexico, California, and Texas, having a bilingual virtual assistant is crucial to ensure efficiency in healthcare procedures.
Medical Virtual Assistant (MVA) has a team of bilingual virtual assistants who work from a secure facility under expert supervision. Our bilingual virtual assistant can help you improve your patient communications, leading to better care and increased patient satisfaction.
MVAs Bilingual Virtual Assistant Services
Bilingual Medical Scribe
Got a Spanish speaking patients? Our bilingual virtual medical scribe can translate and make notes in real time, keeping your EHR up-to-date. We can also assist you with other documentation tasks.
Bilingual Medical Assistant
Get a bilingual assistant with a medical background. A virtual assistant who knows the language of your patients and is well equipped with medical knowledge can greatly improve the quality of care you deliver.
Bilingual Administrative Assistant
Our bilingual administrative assistant can manage your admin tasks such as billing, coding, credentialing, etc. We train our assistant to comply with HIPAA regulations while providing top quality assistance.
Bilingual Social Media Specialist
Improve your social media presence with a bilingual virtual assistant. Our bilingual social media specialist can engage with your patients, respond to inbox queries, and publish posts to ensure patient retention.
Bilingual Telehealth Coordinator
Serve your patients online without any communication challenges. Our bilingual virtual assistant will help step up the call and assist you throughout your telehealth appointment with the patient.
Bilingual Front Desk Support
A bilingual receptionist can take your patient communications to the next level. They can assist you with answering patient calls, appointment scheduling, sending reminders, patient communications, etc.
What Makes Our Bilingual Virtual Assistant Different From Others
Bring native level English & Spanish speaking fluency
Understands the cultural norms of the Hispanic people
Trained in the healthcare workflows of the US
Strong grasp of medical terminologies and procedures
HIPAA Compliance You Can Trust
Medical Virtual Assistant (MVA) prioritizes HIPAA regulations in all its operations. We provide a four-week training program to every virtual medical assistant to make sure they understand the importance of PHI security. Our assistants use encrypted communication and secure devices while being continuously monitored by our HIPAA Compliance Officer.
Not Sure If It’s The Right Choice? Try For Free
Get our bilingual virtual assistant for no cost at all and see the difference they make. There are no hidden charges or card requirements. Just a free trial to make sure we are a perfect fit for each other.
We Serve All Over The US
Healthcare providers from different states of the US are already trusting us with their healthcare practices. We provide bilingual virtual assistant services to all major and minor states of the US including Texas, Miami, Florida, New York, Arizona, New Jersey, and California. Our bilingual assistants work remotely with the providers from around the US.
Why Choose Our Bilingual Virtual Assistants?
- A bilingual virtual assistant reduces the risk of errors caused by miscommunications.
- Patients feel valued and understood when they can speak in their preferred language.
- You can attract and serve multilingual communities, increasing new patient intakes.
- Frees up your in-office team from translation duties so they can focus on patient care.
- Clearer conversations mean patients are more likely to follow treatment plans and show up for appointments.
- Skilled in admin tasks, front desk management, billing, credentialing, and marketing in multiple languages.
Patient Experience Is The New Marketing
Do you want to grow your practice? Our bilingual virtual assistant helps your improve your patient’s experience.
Frequently Asked Questions
Yes. Our bilingual virtual assistants are trained in various healthcare roles, including bilingual medical assistant tasks, bilingual medical scribe documentation, billing, coding, credentialing, and patient scheduling. They are HIPAA-compliant and familiar with US healthcare workflows.
Absolutely. Every bilingual medical assistant we provide undergoes intensive HIPAA training. We also have a HIPAA Compliance Officer who regularly reviews all the operations to ensure the security and privacy of the PHI.
While bilingual English and Spanish-speaking virtual assistants are our most requested, we can provide assistants fluent in other languages depending on your patient demographics and needs.
Yes. Our bilingual medical assistants are trained to work with most major EHR platforms. They can document patient notes, update charts, and handle communication directly in your system.
In most cases, you can have a bilingual virtual medical assistant ready to start within a few days.
Our bilingual virtual assistants can assist with social media, newsletters, and patient outreach campaigns in English and Spanish, helping you build trust with Hispanic communities and increase patient volume.
We provide backup bilingual virtual assistants to ensure there is no disruption in your patient communication or administrative processes.