HIPAA-Certified Virtual Admin Assistant For Healthcare Providers
Our virtual administrative assistant can handle all your admin tasks, including scheduling, email management, insurance checks, EMR management, patient communications, documentation, and billing support.
Save Hours & Dollars With Our Virtual Administrative Assistant
Hiring a virtual admin assistant is not just about getting rid of the admin tasks that you don’t like. A proficient admin assistant can help you get your time back. You can now actually be part of all the family events and attend to all your patients, without exhausting yourself.
Hiring an admin assistant remotely allows you to optimize your revenue as you save on overhead costs such as office space, equipment, salary benefits, paid leaves, etc. Medical Virtual Assistant allows you to get a pre-trained HIPAA-compliant administrative assistant who works remotely.
- Pay For The Hours You Need
- Get More Time for Family
- Save on Overhead Costs
Core Tasks Our Virtual Administrative Assistant Can Handle
Appointment Management
Our VAs can act as a virtual medical receptionist for your practice, receiving incoming calls and managing appointments for smooth healthcare delivery. Our assistants are proficient in managing patient appointments to utilize your time in the most efficient way possible.
Insurance Verification
Timely verification of insurance coverages and benefits can significantly improve the care delivery process. Our admin virtual assistant handles your prior authorization, verification of benefits, and insurance coverage. We streamline your processes to avoid delays in care.
Documentation Support
A dedicated virtual admin assistant from MVA can also handle the tasks of a virtual medical scribe. Our admin assistants are trained to handle medical documentation with utmost privacy and security while maintaining an accuracy rate of 99.99%.
EMR Data Entry
MVA has trained professionals who are proficient in managing a variety of EMRs/EHRs commonly used in the US healthcare sector. Our virtual administrative assistants can handle your charting, pre-charting, note-taking, lab reports, and other documentation tasks.
Claims Followup
Frustrated with insurance delays? Our virtual admin assistants are trained to take over your billing processes, especially in those involving insurance reps. We regularly follow up with the payers for pending payments and ARs to ensure timely revenue reimbursements.
Patient Outreach
Our virtual admin assistants can also reach out to patients for medication reminders, follow-ups, appointment confirmations, EOBs, pending copays, and any other purpose. We train our assistants to ensure professionalism and empathy during such conversations.
We Are HIPAA Compliant…!
Compliance with HIPAA and other healthcare regulatory authorities lays the foundation of all our operations at Medical Virtual Assistant. Our virtual administrative assistants are regularly trained and monitored for high-level security and confidentiality of patient health information. Our assistants work from a secure on-site facility via protected servers and machines to protect your patients’ data from unauthorized access.
Healthcare Providers Trust Us for a Reason(s)
- Healthcare Focused
- We specialize in the healthcare industry. Whatever your specialty is, we have got you covered.
- Experienced VMAs
- Every admin assistant at MVA is hired through a competitive vetting process to get the top talent only.
- Real-time Supervision
- MVA takes full responsibility for its assistants by ensuring real-time supervision and monitoring.
- Free Backup Support
- To ensure the continuity of our services, MVA always provides you with a free backup virtual admin assistant.
Start Risk Free With Our Complimentary Trial Period
For providers who have never outsourced their practice tasks, doing so is a huge challenge. MVA helps you make the best decision for your practice by offering a free trial of all our services. You can test drive our virtual admin assistant for up to 5 days and see the impact they make on your practice operations. Once you are satisfied with their performance, we can then sign the BAAs and service agreement to formalize our partnership.
What To Do Next?
Schedule Consultation
Fill out the consultation form and join the free consultation session where our top panel discusses your practice challenges to find the best possible solution.
Pick & Choose
Our team will then search through our talent pool and share the most suitable candidates. You can interview them to find the most suitable fit for your practice.
Start Free Trial
Our virtual admin assistant starts working with your practice. You can train them on your practice and analyze their performance during this free trial period.
Seal The Deal
Once everything is in place, we sign the contracts, such as the BAA and service agreement, to officially begin the partnership.
Start Risk Free With Our Virtual Admin Assistant
Schedule your free consultation and start benefiting from our services for free for up to the first days.
Frequently Asked Questions
A virtual admin assistant can take over all the time-consuming non-clinical tasks, such as appointment scheduling, patient intake, EMR/EHR data entry, insurance verification, prior authorizations, billing follow-up, and patient reminder calls.
All of our virtual assistants are trained in HIPAA compliance. We sign a Business Associate Agreement (BAA), use encrypted communication channels, and apply role-based access controls within your EMR/EHR. Regular audits and monitoring ensure patient data remains protected.
Yes. Our assistants are trained to work with leading EMR/EHR platforms such as Epic, Athenahealth, eClinicalWorks, NextGen, and more. Even if the assistant is not familiar with your current EHR/EMR, they have prior experience with other such platforms, which makes it easier for them to adapt to the new systems.
Yes, this is what makes us different from other virtual assistant agencies. We provide you with a dedicated virtual admin assistant who learns your workflows, builds rapport with your staff, and consistently manages your administrative tasks. This continuity ensures reliability and better performance over time.
We recruit assistants with prior healthcare or medical office backgrounds. Many are experienced in medical billing, insurance claims, and patient communication, so they understand the nuances of working in a clinical setting.