Terms and Conditions

These Terms and Conditions govern your use of the Medical Virtual Assistant website and services.

By accessing our website or engaging our services, you agree to these terms.

Services

Medical Virtual Assistant provides professional remote healthcare support services including:

Virtual Medical Receptionists
Medical Scribes
Medical Billing Support
Medical Coding Assistance
Administrative Assistance
Remote Patient Monitoring Support
Appointment Scheduling
Insurance Verification
Prior Authorization Assistance

Client Responsibilities

Clients agree to:

Provide accurate and complete information
Maintain compliance with applicable healthcare regulations
Cooperate during onboarding and training
Use services lawfully and ethically

Confidentiality

Both parties agree to maintain strict confidentiality regarding patient information, business operations, intellectual property, and proprietary information.

HIPAA Obligations

Where applicable, services will be governed by HIPAA regulations and executed Business Associate Agreements.

Payment Terms

Invoices are due according to the payment schedule outlined in the service agreement.

Failure to make timely payments may result in service suspension or termination.

Intellectual Property

All website content, branding, graphics, logos, and materials remain the exclusive property of Medical Virtual Assistant unless otherwise stated.

Limitation of Liability

To the fullest extent permitted by law, Medical Virtual Assistant shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our services.

Service Availability

While we strive to maintain uninterrupted service, we do not guarantee continuous availability due to circumstances beyond our reasonable control.

Termination

Either party may terminate services according to the terms specified in the service agreement.

Governing Law

These Terms shall be governed by the applicable laws of Florida and the jurisdiction specified within the client agreement.

Changes to Terms

We reserve the right to update these Terms at any time. Updated versions will be posted on our website.

Contact Information

For privacy-related questions, contact: