Return Policy

Medical Virtual Assistant provides professional virtual services rather than physical products. Therefore, traditional product returns do not apply.

Service Satisfaction Commitment

If you are dissatisfied with your assigned Virtual Medical Assistant, we will work with you to resolve concerns through:

Clients may request a replacement Virtual Medical Assistant if the assigned professional is not the right fit for their practice.

Our team will carefully evaluate the request and provide an alternative assistant whenever possible.

We encourage clients to communicate concerns promptly so our management team can address issues before they impact operations.

For privacy-related questions, contact: