Privacy Policy
- Effective Date: June 2026
Medical Virtual Assistant (“LLC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Full Name
- Email Address
- Phone Number
- Practice or Clinic Name
- Mailing Address
- ZIP Code
- Service Preferences
- Any information submitted through contact forms
Healthcare-Related Information
When providing services to healthcare organizations, we may access information necessary to perform contracted duties. Such information is handled in accordance with HIPAA requirements and any applicable Business Associate Agreements (BAAs).
Automatically Collected Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on Website
- Referral Sources
- Cookies and Similar Technologies
How We Use Information
We use collected information to:
- Provide requested services
- Schedule consultations
- Respond to inquiries
- Improve our website and services
- Process billing and payments
- Send service-related communications
- Comply with legal obligations
- Maintain security and prevent fraud
HIPAA Compliance
Medical Virtual Assistant maintains strict confidentiality standards and trains all team members in HIPAA privacy and security practices. Where required, we execute Business Associate Agreements with healthcare providers and organizations.
Information Sharing
We do not sell, rent, or trade personal information.
Information may be disclosed only:
- To authorized service providers supporting our operations
- To comply with legal requirements
- To protect our legal rights
- With client consent
Data Security
We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
Cookies
Our website may use cookies and analytics tools to enhance user experience and improve website performance.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
Your Rights
Depending on your jurisdiction, you may have rights regarding access, correction, deletion, or restriction of your personal information.
Contact Information
For privacy-related questions, contact: