Medical Virtual Assistant

HIPAA Compliant Healthcare Virtual Assistant New York

Get a HIPAA-compliant virtual assistant for your practice in New York to improve your operational efficiency, reduce burnout, enhance patient care, and cut overhead costs.

Making It Easier For Healthcare Providers in New York

Running a healthcare practice in New York comes with unique challenges. The endless struggle ranges from managing high patient volumes and complex insurance requirements to balancing overhead costs in one of the busiest cities in the world. 

At Medical Virtual Assistant (MVA), we provide HIPAA-compliant healthcare virtual assistants in New York who help practices streamline operations, cut costs, and enhance patient care. Whether you’re a solo practitioner in Manhattan, a busy clinic in Brooklyn, or a specialty practice in Queens, our virtual medical assistants in NYC give you the support you need, without the burden of full-time in-office staff.

Here’s Why Practices in New York Trust MVA

Services We Provide for New York Healthcare Practices

MVA offers a wide range of virtual medical assistant services in New York. If your assistance requirements do not match any of the descriptions below, feel free to reach out to our support. With mutual understanding and collaboration, we will create a custom job role that fits your needs.

Virtual Front Desk Support

Our virtual medical assistants in New York are trained to keep your calendar organized. We handle your front desk tasks, including inbound calls, scheduling, follow-ups, and other administrative duties. We also send reminders to reduce no-shows, a major challenge for NYC practices.

Virtual Receptionist for Telehealth

Need someone to manage patient check-ins or handle telehealth intake? At MVA, we understand the nuances of telehealth practices and how to manage patients. Our virtual medical receptionists in New York ensure a smooth patient experience every time someone calls your office.

Virtual Medical Scribe Assistant

Your patients should be your focal point during the appointment. Our virtual medical assistants can join telehealth sessions or review recordings to prepare accurate SOAP notes. We help you save hours of paperwork and documentation, time that you can spend with your family.

Virtual Medical Billing Assistant

An efficient billing cycle is the backbone of any practice these days. MVA provides HIPAA-compliant virtual medical billing assistants who are trained to follow the guidelines of New York insurers and Medicaid. We help manage insurance verifications, claims submissions, and prior authorizations.

Bilingual Patient Support

New York is one of the most linguistically diverse cities in the world. Medical Virtual Assistant provides bilingual healthcare virtual assistants (English/Spanish) to make communication smoother and improve patient satisfaction. Our Native Spanish assistants understand the cultural nuances.

Medical Credentialing Assistant

Grow your patient base with our credentialing assistant who can help you get enrolled with all the major payers in New York. Our New York credentialing specialists have already helped hundreds of providers get with major insurance companies such as Signa, Aetna, Medicaid, Blue Cross Blue Shield, and many more.

Security & Compliance You Can Trust

Medical Virtual Assistant prioritizes HIPAA compliance in all of its internal and external operations. Whether it is communication or sharing files, our assistants are pre-trained on how to ensure privacy. Our virtual assistants New York are all HIPAA certified and are provided with regular training sessions. We also have a HIPAA compliance officer who ensures everything is in accordance with the Health Insurance Portability and Accountability Act of 1996.

Pricing Plans That Fit Your Needs

Our pricing is straightforward and competitive, especially compared to the high cost of in-office staff in New York. Choose from:

Part-Time Virtual Assistant Plans

(ideal for solo practitioners).

Full-Time Dedicated VAs

(exclusive to your practice).

Customized Solutions

For multi-provider clinics or hospital systems.

Contact us for a personalized quote based on your specialty and staffing needs.

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practices supported

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trained virtual medical assistants

We Work With Over 50 Specialty Practices in New York

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Simple Onboarding for NY Practices

Free Practice Intake

Share your needs in a quick consultation.

Shortlist in 48 Hours

We present pre-vetted candidates who match your requirements.

Go Live With the VA

Onboard your assistant into your EHR and workflows within 7–14 days.

Hire a Dedicated Virtual Medical Assistant in New York Today

MVA is here to help your practice reduce administrative stress, save on costs, and focus on what matters most: your patients.

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Frequently Asked Questions

How much does a virtual medical assistant cost in New York?

The price ranges from $8-$12 per hour, depending on the skills and experience of the virtual medical assistant and the requirements of your practice. Our plans are flexible, but most New York practices find our assistants far more cost-effective than hiring full-time staff. Contact us for a customized quote for your practice.

Are your assistants HIPAA-compliant?

Yes. Every assistant at MVA is fully HIPAA trained, signs a BAA, and follows strict security protocols. Our assistants work from a secure onsite facility under expert supervision to ensure the privacy of your patient information.

Which EHRs do you support?

Our assistants are trained to work with over 50 common EHRs, including Epic, Athenahealth, Cerner, Allscripts, eClinicalWorks, and more. Let us know your preferred EHR and we will find the right assistant for you.

How soon can we start?

We usually present a candidate shortlist within 48 hours, and most practices go live in 7–14 days. If you are looking for an urgent hire, do mention it while submitting the form so our team can prioritize your hire.

Do you offer bilingual assistants?

Yes. We have English/Spanish bilingual assistants to serve NYC’s diverse patient population. We hire native Spanish speakers who are well-versed in English to ensure they understand the cultural nuances of your Spanish-speaking patients.